DESCRIPTION
This module discovers how various stakeholders in an insurance claim setting should be managed, discovering methods on how to successfully influence various stakeholders in any given situation, whether they are clients, leaders, external partners or suppliers.
This workshop will help delegates to understand how to manage expectations, use influencing techniques and adapt styles to suit stakeholder preferences, learn to negotiate win-win strategies with stakeholders to help execute plans successfully and use key frameworks and techniques when working with stakeholders.
OBJECTIVES
- Discover how to overcome challenges and barriers when working with stakeholders
- Understand influencing techniques
- Use influencing techniques to adapt your style to stakeholder’s preference
- Enhance negotiation skills to achieve win/win strategies with stakeholders
